Thank you for your interest in the Michigan Farm Bureau Family of Companies. Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, and Gravity Works Design, LLC.
The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company by completing an online employment application for a position shown below.
If you are an Internal Employee please access the "Job Postings Career Center" button from your HRD Barnyard found here.
Not ready to apply? Connect with us for general consideration.
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Associate Supervisor, Casualty Claims Objective
To assist the Director of Casualty Claims and Casualty Management in overseeing all functions of a Casualty Claims Unit necessary to provide prompt and efficient handling, control, and disposition of non-litigated casualty claims, mini-tort claims, UM/UIM, and out-of-state third-party claims. To establish and maintain quality control of claim processing functions by staff and defense counsel regarding casualty losses. To aid in the assessment and adoption of best practices and industry benchmarks to continually improve customer service and act as a liaison with other divisions.
County Administrative Coordinator II (Mecosta, Newaygo, Oceana, Osceola) Objective
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau.
Imaging & Mailing Technician Objective
To be an effective team member of the Imaging & Mailing Services (IMS) Department. To provide advanced mail handling and records support to Michigan Farm Bureau and its Affiliated Companies.
Life Customer Service Processor Objective
To work as an active member of the Life Customer Service Department. To provide quality service in a prompt and professional service manner. To process client and agent requests. To respond to ongoing telephone and e-mail inquiries.
Associate Business and Technical Analyst Objective
To analyze the existing or ideal organization and design of systems, including business, departments and organizations, as well as assess business models and their integration with technology. To support the operating efficiency and excellence of the organization through business analysis. To understand customer business requirements and business process management. To elicit requirements from business users, then translate these needs into software requirements. To manage and provide solutions to business ideas, trends and concepts appropriately through technology paths.
ADO Field Trainer/Customer Service Representative Objective
To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for...
AMD Claims Representative Objective
To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience.
Senior Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
Medical Claims Representative Objective
To provide efficient investigation, evaluation and negotiation of Michigan No-Fault and/or Workers’ Compensation (WC) claims.
Associate Financial Services Specialist Objective
To process various financial transactions to support our billing and policy issuance systems. To address questions and concerns from internal and external customers by providing billing account and personal lines and commercial lines of business policy information. To correspond with insureds, outside collection agencies, debtors, and Farm Bureau Insurance agents, while utilizing professional customer service skills. To work closely with Customer Service to resolve billing or financial related issues. To process write-offs and reverse write-offs on policies as needed.
Michigan Farm Bureau's Family of Companies has an ongoing need for temporary office workers who are interested in working in our Home Office located in Lansing.
If you possess basic office skills and keyboarding experience, you may be interested in opportunities with us. Work schedule and hours may vary.
Senior Casualty Claims Representative Objective
To provide efficient adjustment, processing, and settlement of casualty claims, including large and/or complex casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses.
County Administrative Coordinator II (Saginaw) Objective
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau.
Associate P/C Customer Service Specialist Objective
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing billing account and/or all personal lines and commercial lines of business policy information and solving problems or errors via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution and invoicing using 100-plus cash accounting reports. To preserve the Customer Service relationship, gather information and improve the process from wherever the...
Agency Support Analyst Objective
To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system.
Michigan Farm Bureau’s Promotion & Education and Young Farmer Departments are seeking reliable, creative, and motivated school-year interns.
These interns would assist in developing and implementing resources that help students learn about agriculture, increase consumer awareness, and grow Young Farmers’ leadership skills. There are also opportunities to work with event planning and shadow other departments.
Interns will receive hands-on training and support from their managers and company mentors. Managers work with interns to identify and develop personal goals and improve their own desired skills.
*NOTE: both in and out of office work might be required at the Farm Bureau
Center/Warehouse in Lansing, MI....
Inside Group Health Customer Service Support Specialist Objective
To promote, support and enhance the effective sales and servicing of group health insurance offered by Farm Bureau Health Services a division of Community Services Acceptance Company (CSAC) (aka FB Partners Group), a brokerage agency. This role combines a high-level customer service with administrative and operational support in quoting, onboarding new groups, servicing existing clients and managing renewals. To provide support to the Group Health Inside Sales Agents, external Farm Bureau Agents and other health insurance partners.
Associate Client Product Development Property/Casualty Specialist Objective
To organize, plan, and manage the development, implementation and maintenance of designated Farm Bureau Property/Casualty (P/C) products with complimenting FB Partners products and provide information and materials necessary to support a professional multi-line Field Force. To support the development, implementation, and maintenance of Farm Bureau’s P/C corporate initiatives. To serve as a subject matter expert for designated property and casualty lines of business.
Michigan Farm Bureau – Legal Internship
Are you looking for a challenging and rewarding paid internship opportunity with one of Michigan’s top ranked workplaces? Michigan Farm Bureau is seeking to hire one legal intern in 2025.
Our interns will receive hands-on training and support from their managers and company mentors, will support the day-to-day operations of their divisions, and may have the opportunity to work on various project teams....
Manufacturing Market Specialist Objective
To build and execute a proactive sales strategy to grow the company’s market share of light, small and artisan manufacturing class commercial property/casualty (P/C) businesses. To build a comprehensive program for light manufacturing accounts to include cross-divisional disciplines such as risk management, claims, underwriting and actuarial. The program must be built from the ground up with no available company resources. To work directly with Farm Bureau agents and their teams to write and retain profitable manufacturing accounts. To create and maintain a comprehensive sales and service materials program, reference content and training modules specific to...