Thank you for your interest in the Michigan Farm Bureau Family of Companies. Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, and Gravity Works Design, LLC.
The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company by completing an online employment application for a position shown below.
If you are an Internal Employee please access the "Job Postings Career Center" button from your HRD Barnyard found here.
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Commercial Property Insurance Assessor Objective
The Commercial Property Insurance Assessor plays a critical role in the underwriting process by evaluating commercial property risks and providing professional assessments that support informed coverage decisions. This position conducts on-site and virtual property evaluations, analyzes complex risk exposures, and delivers comprehensive reports that align with underwriting guidelines, regulatory requirements, and loss prevention objectives. The role requires sound judgment, technical expertise, and effective communication with internal and external stakeholders.
Quality Assurance Analyst Objective
To be responsible for the quality, technical feasibility, and reliability of software and systems that are utilized by internal and external customers. To provide quality assurance expertise and direction on the functionality and usability of software and systems. To work closely with business analysts, software developers, and customers to understand business requirements. To design, develop, test, execute, and maintain test strategies, plans, and cases. To understand and execute automated testing scripts. To execute defect management, providing feedback, reporting defects, and projecting timelines for completion.
To be an effective team member of the Life New Business Department. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters.
Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
Health Sales Specialist Objective (Southeast Region)
To sell and provide marketing support for Medicare and Individual Health benefits offered by Farm Bureau Health Services, a division of Community Service Acceptance Company (CSAC) (aka FB Partners Group) including, but not limited to, Medicare Advantage and Medicare Supplemental products. To maintain an understanding of the Individual Qualified Health Benefit Program offered by Blue Cross Blue Shield of Michigan (BCBSM), Priority Health and additional carriers. To assist Farm Bureau members, prospects and staff in enrolling in health plans. To maintain a working knowledge of health sales and commissions in the defined market area.
The Technical Support Services Intern will work closely with the IT Support team to provide frontline technical assistance to employees across the organization. This role offers hands‑on experience troubleshooting hardware, software, and network issues while learning industry‑standard practices for IT service management, customer support, and enterprise technology operations. The ideal candidate is a motivated problem-solver with strong communication skills and an eagerness to learn in a fast‑paced environment.
Managing Partner - Northen Region Objective
To hire, coach, field train and manage multiple line insurance agents based on a partnership business plan that supports and achieves production growth, producer development, and profitable operations.
P/C Customer Service Training and Development Specialist Objective
Design, deliver, evaluate, and maintain comprehensive training programs for recently hired and existing team members of the Property/Casualty (P/C) Customer Service department. Develop engaging and interactive training materials that provide consistent skills and knowledge needed to provide an extraordinary customer experience in line with the department’s vision. Continuously evaluate training programs to enhance the effectiveness of the P/C Customer Service training initiatives.
General Manager, MACMA Objective
To manage the overall operations of the Michigan Agricultural Cooperative Marketing Association (MACMA) and insure that revenue earned is sufficient to financially support MACMA operations. To establish the prices and other terms of trade which will achieve optimum returns to members from the sales of processing apples.
Claims Quality & Training Specialist Objective
To serve as an expert for the Claims Division focused on claims systems, processes, file quality and training. To represent Claims on projects to ensure claim systems and processes meet business requirements. To develop, administer and perform examinations on auditable activities. To support all members of management in the effective discharge of their responsibilities by furnishing them with independent reports, analysis, appraisals, recommendations, and pertinent comments concerning the auditable activities reviewed. To monitor and report on vendor performance. To utilize analytics to measure, evaluate, and improve functions. To work with Claims division managers to...
Desk Supervisor, Auto Material Damage Objective
To support the Auto Claims Manager in leading a team-based approach to auto material damage claims. This role oversees the daily operations of the desk appraisal function to ensure photo reviews, estimate audits, settlements, and payments are completed accurately and on time while delivering excellent customer service. The Desk Appraiser Supervisor serves as a technical resource and coach for Desk Auto Appraisers and assists with complex claims, escalations, and total loss resolutions in support of department and company objectives.
Agency Support Analyst Objective
To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system.
Regional Operations Coordinator Objective
The Regional Operations Coordinator (RECO) provides day-to-day assistance to the Managing Partner in the West Region. The RECO will also provide operations support to the field force and be the bridge to the Home Office team, when necessary.
DevOps Engineer Objective
To plan, build, schedule, and track changes to the source code for all systems across multiple environments, such as development, quality assurance, stage, and production. To work closely with the development, technical infrastructure and testing teams, project managers, enterprise and project architects, Data Security, and DevOps coordinator to ensure environment stability across the enterprise. To understand the nuances in an effort to work effectively with other teams.
Community Engagement Specialist Objective
To use a variety of research methods to analyze, report, and provide recommendations for corporate social responsibility projects and programs and turn it into innovative social mission initiatives and deliverables that will directly impact the Farm Bureau Family of Companies’ For-Purpose objectives. To facilitate an internal advisory group comprised of representation from Michigan Farm Bureau, Farm Bureau Insurance, and the Agent Charitable Fund as program ambassadors and activators. To identify and create employee, agent, member, and customer experiences and opportunities that emotionally connect them to our company. To work with senior leadership...
Senior Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To...
Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist...
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website and social media outlets. To maintain accurate and efficient office records for the county Farm Bureau.
CELIC Policy Services Representative Objective
To be an effective team member of the Life Customer Service Team. To provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing account or policy information and solving problems or errors. To process policy changes and payments. To maintain most reports and tasks.
County Administrative Coordinator I (Bay) Objective
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau.