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Thank you for your interest in the Michigan Farm Bureau Family of Companies. Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, and Gravity Works Design, LLC.
The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company by completing an online employment application for a position shown below.
Our Career Site Has MOVED effective Monday, July 13, 2026
We’re excited to share that our new job posting site is now available: https://myjobs.adp.com/mfbfocexternalcareersite.
To follow future open positions and be notified of jobs that match your interests, we invite you to enroll in our new talent community here.
If you had recently applied for a position, please know that we are continuing to work through candidates on open positions and we will contact you should you be selected to advance in the process. You may receive notifications from our previous job listing site until open positions have been filled. Thank you for your continued interest in a career with the Michigan Farm Bureau Family of Companies.
Employment Services
Michigan Farm Bureau Family of Companies
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Associate P/C Customer Service Specialist Objective
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy and billing-related questions and concerns from internal and external customers on all personal and commercial lines of business via the telephone, e-mail, and website. To follow department standards of metrics tracked to ensure quality service. To preserve the Customer Service relationship, gather information and improve the overall service.
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Cloud Architect Objective
Own the end-to-end cloud architecture strategy and the enterprise-wide design standards that enable secure, resilient, and cost-effective delivery of critical business capabilities. Translate strategic business objectives and risk requirements into scalable cloud and hybrid reference architectures, guiding investment decisions and technology roadmaps. Act as a senior technical authority and partner to enterprise architecture, engineering, security, and business leaders to ensure solutions meet regulatory obligations, availability and recovery objectives, and financial targets.
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IT Procurement Manager Objective
The IT Procurement Manager is responsible for leading the strategic sourcing, contracting, and lifecycle management of technology goods and services to support enterprise business and technology objectives. This role ensures the effective acquisition of IT hardware, software, cloud services, and professional services through disciplined procurement practices that optimize cost, mitigate risk, and ensure compliance with regulatory, security, and internal control requirements. The IT Procurement Manager partners closely with IT, Finance, Legal, Compliance, and business stakeholders to deliver value-driven vendor relationships, support budget planning and forecasting, and advance a...
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Managing Partner - Western Region Objective
To hire, coach, field train and manage multiple line insurance agents based on a partnership business plan that supports and achieves production growth, producer development, and profitable operations.
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Agency Customer Service Representative/Trainer (Grand Rapids, Michigan) Objective
To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line...
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Michigan Farm Bureau’s Promotion & Education and Young Farmer Departments are seeking a reliable, creative, and motivated school-year intern.
This intern may assist in developing and implementing resources that help students learn about agriculture, increase consumer awareness, and grow Young Farmers’ leadership skills. There are also opportunities to work with event planning and shadow other departments.
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Manager, Data Governance Objective
Provide enterprise leadership for Data Governance (DG), data readiness for AI, and data protection by translating business needs, operational risks, and regulatory requirements into practical, scalable data practices. To develop strategies and best practices that ensure Farm Bureau’s data assets are well‑understood, fit for purpose, appropriately protected, and responsibly used to support business operations, decision‑making, and emerging technology use cases, including advanced analytics and AI. To partner closely with business and technology teams to embed governance, privacy‑aware data handling, and responsible data use into day‑to‑day workflows, enterprise initiatives, and...
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Agency Customer Service Representative/Trainer (Novi, Michigan) Objective
To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject...
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Agency Customer Service Representative/Trainer (Novi, Michigan) Objective
To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject...