Thank you for your interest in the Michigan Farm Bureau Family of Companies. Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, and Gravity Works Design, LLC.
The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company by completing an online employment application for a position shown below.
If you are an Internal Employee please access the "Job Postings Career Center" button from your HRD Barnyard found here.
Not ready to apply? Connect with us for general consideration.
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Senior Casualty Claims Representative Objective
To provide efficient adjustment, processing, and settlement of casualty claims, including large and/or complex casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses.
Product Owner (Core Business Transformation Project) Objective
To drive successful organizational performance and improvements by analyzing the existing or ideal organization and current and future state business processes and workflow needs, by assessing and helping to create effective business models and their integration with technology, and by driving consistency across all deliverables. To be responsible for the success of the product, project or process. To provide critical thinking to make necessary decisions and recommendations. To understand user and customer needs and business goals, and collaborate with development teams and stakeholders to deliver results which meet those needs.
Associate P/C Premium Control Specialist Objective
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide extraordinary customer experience to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To manage and ensure the accuracy of premium-related financial processes within the Property and Casualty (P/C) insurance sector by overseeing the billing, allocation, reconciliation, and control of insurance premiums across personal and commercial lines of business. To follow departmental standards of metrics tracked to ensure quality service. This role supports both internal and external customers by providing accurate policy and billing account...
Claims Systems Analyst Objective
To assure prompt and efficient processing of all claims input/output through the claim processing systems. To lead and/or assist on claim-related projects, including testing, procedures and training. To act as a resource to all Claim areas in policy coverage verification to ensure claims are properly paid. To assist Home Office and field personnel with questions and problems, regarding the claim processing systems. To assure statistics are being collected on claims for proper insurance rate adjustment.
DevOps Engineer Objective
To plan, build, schedule, and track changes to the source code for all systems across multiple environments, such as development, quality assurance, stage, and production. To work closely with the development, technical infrastructure and testing teams, project managers, enterprise and project architects, Data Security, and DevOps coordinator to ensure environment stability across the enterprise. To understand the nuances in an effort to work effectively with other teams.
Community Engagement Specialist Objective
To use a variety of research methods to analyze, report, and provide recommendations for corporate social responsibility projects and programs and turn it into innovative social mission initiatives and deliverables that will directly impact the Farm Bureau Family of Companies’ For-Purpose objectives. To facilitate an internal advisory group comprised of representation from Michigan Farm Bureau, Farm Bureau Insurance, and the Agent Charitable Fund as program ambassadors and activators. To identify and create employee, agent, member, and customer experiences and opportunities that emotionally connect them to our company. To work with senior leadership...
FNOL Claims Representative Objective
To use outstanding customer service skills when taking new claims submitted to the First Notice of Loss (FNOL) Unit via telephone, website, and accord form from Michigan Farm Bureau and Great Lakes Agribusiness customers.
Commercial and Farm Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated, and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants, and the company.
Senior Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To...
Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist...
Casualty Claims Representative Objective
To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses.
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website and social media outlets. To maintain accurate and efficient office records for the county Farm Bureau.
Senior P/C Customer Service Support Analyst Objective
To act as an advocate for Property/Casualty Customer Service (PCCS) and the Field Force to meet their technology needs. To participate in the study, analysis, design, testing, and implementation of PCCS, corporate, and agency billing systems, programs, and procedures with a focus on billing and Property/Casualty products. To facilitate and lead training on corporate system functions for internal and field force users. To perform quality control and periodically audit PCCS functions to ensure compliance and accuracy.
P/C Digital Customer Service Specialist Objective
To be a proficient member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy, billing, and web-related questions and concerns from internal and external customers on all personal lines and commercial lines of business via e-mail, chat, and website. To provide proficient online service during standard business hours by responding to and taking ownership of all incoming chats and tickets from internal and external customers and members quickly and courteously. To proactively research and resolve policy and billing...
Supervisor, Training and Quality Objective
To lead a dynamic team responsible for delivering training, coaching, and managing quality assurance and control programs to enhance employee capabilities and ensure service excellence. To align department strategies with corporate goals, regulatory requirements, and industry best practices, while driving consistency, innovation, and compliance. To oversee onboarding, skill development, mentoring, and continuous improvement initiatives to strengthen system knowledge and elevate customer experience. To collaborate and lead operational initiatives that optimize workflows, improve business processes, and leverage quality data to support strategic objectives. To assist the manager in...
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy and billing-related questions and concerns from internal and external customers on all personal and commercial lines of business via the telephone, e-mail, and website. To follow department standards of metrics tracked to ensure quality service. To preserve the Customer Service relationship, gather information and improve the overall service.
County Administrative Coordinator II (Oakland) Objective
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website and social media outlets. To maintain accurate and efficient office records for the county Farm Bureau. To coordinate administration of the health insurance programs (if applicable).
Senior Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
MACP Subrogation Claims Representative Objective
To maximize the recovery of Farm Bureau Insurance paid claims by handling Michigan Assigned Claims Plan (MACP) subrogation efforts for recovery cases, as well as provide technical support for the Assigned Claims Unit.
Senior Life Underwriter Objective
To provide underwriting services for the Life department and Field Force, utilizing company approved solution methods and underwriting guidelines. To provide training of the Underwriting staff. To ensure timely and sound underwriting decisions for the entire unit. Utilize data analytics and underwriting outcomes to regularly evaluate, improve, and streamline the underwriting functions. Maintain expertise in leveraging automated underwriting systems to augment underwriting goals and objectives.