Thank you for your interest in the Michigan Farm Bureau Family of Companies. Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, and Gravity Works Design, LLC.
The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company by completing an online employment application for a position shown below.
If you are an Internal Employee please access the "Job Postings Career Center" button from your HRD Barnyard found here.
Not ready to apply? Connect with us for general consideration.
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Commercial and Farm Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated, and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants, and the company.
Casualty Claims Representative Objective
To provide efficient adjustment, processing, and settlement of casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses.
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website and social media outlets. To maintain accurate and efficient office records for the county Farm Bureau.
Senior P/C Customer Service Support Analyst Objective
To act as an advocate for Property/Casualty Customer Service (PCCS) and the Field Force to meet their technology needs. To participate in the study, analysis, design, testing, and implementation of PCCS, corporate, and agency billing systems, programs, and procedures with a focus on billing and Property/Casualty products. To facilitate and lead training on corporate system functions for internal and field force users. To perform quality control and periodically audit PCCS functions to ensure compliance and accuracy.
P/C Digital Customer Service Specialist Objective
To be a proficient member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy, billing, and web-related questions and concerns from internal and external customers on all personal lines and commercial lines of business via e-mail, chat, and website. To provide proficient online service during standard business hours by responding to and taking ownership of all incoming chats and tickets from internal and external customers and members quickly and courteously. To proactively research and resolve policy and billing...
Supervisor, Training and Quality Objective
To lead a dynamic team responsible for delivering training, coaching, and managing quality assurance and control programs to enhance employee capabilities and ensure service excellence. To align department strategies with corporate goals, regulatory requirements, and industry best practices, while driving consistency, innovation, and compliance. To oversee onboarding, skill development, mentoring, and continuous improvement initiatives to strengthen system knowledge and elevate customer experience. To collaborate and lead operational initiatives that optimize workflows, improve business processes, and leverage quality data to support strategic objectives. To assist the manager in...
To assist the Manager of P/C Customer and Premium Control Operations in leading and developing a high-performing Property/Casualty (P/C) Customer Service Team that delivers an extraordinary customer experience to policyholders and over 400 agents and their field office staff promptly and professionally. To ensure the team effectively addresses policy, billing, member benefits, and web-related questions and concerns from internal and external customers across all personal and commercial lines of business via phone, email, chat, and website. To oversee the proactive research and resolution of policy issues and online account technical issues, ensuring accurate documentation and reporting back to agent offices.
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy and billing-related questions and concerns from internal and external customers on all personal and commercial lines of business via the telephone, e-mail, and website. To follow department standards of metrics tracked to ensure quality service. To preserve the Customer Service relationship, gather information and improve the overall service.
County Administrative Coordinator II (Oakland) Objective
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website and social media outlets. To maintain accurate and efficient office records for the county Farm Bureau. To coordinate administration of the health insurance programs (if applicable).
Senior Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
MACP Subrogation Claims Representative Objective
To maximize the recovery of Farm Bureau Insurance paid claims by handling Michigan Assigned Claims Plan (MACP) subrogation efforts for recovery cases, as well as provide technical support for the Assigned Claims Unit.
Associate Application Support System Administrator Objective
To assist users in providing ongoing support for system reliability of assigned applications. To assist in basic system administration functions including platform maintenance tuning, problem resolution, implementation, configuration, upgrades, patches and other routine tasks as necessary. To assist in the support, maintenance, and improvement of our systems and effectively act as the liaison between our users, vendors, and development teams. To utilize existing monitoring solutions to report on system performance and troubleshooting issues.
Regional Operations Coordinator Objective
The Regional Operations Coordinator (RECO) provides day-to-day assistance to the Managing Partner in the Southeast Region. The RECO will also provide operations support to the field force and be the bridge to the Home Office team, when necessary.
Life Processing Specialist Objective
To be an effective team member of the Life Operations Department. To provide training and quality control assistance to co-workers. To assist with meeting service standards and participate in departmental projects and testing. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters. To act as a multi-disciplinary resource within the department, cross-trained on multiple functions to fulfill the needs of the workload.
Senior Life Underwriter Objective
To provide underwriting services for the Life department and Field Force, utilizing company approved solution methods and underwriting guidelines. To provide training of the Underwriting staff. To ensure timely and sound underwriting decisions for the entire unit. Utilize data analytics and underwriting outcomes to regularly evaluate, improve, and streamline the underwriting functions. Maintain expertise in leveraging automated underwriting systems to augment underwriting goals and objectives.
Farm Bureau Insurance of Michigan – Accounting Internship
Are you looking for a challenging and rewarding paid internship opportunity with one of Michigan’s top ranked workplaces? Farm Bureau Insurance of Michigan is seeking a motivated student to join our team as an intern!
Our interns will receive hands-on training and support from their managers and company mentors, will support the day-to-day operations of their divisions, and may have the opportunity to work on various project teams. All summer interns will also participate in a program of four events with our entire internship...
Senior Litigation Representative Objective
To provide efficient investigation, evaluation, supervision, and disposition of first and third party casualty claims in litigation.
AMD Claims Representative Objective
To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience.
Specialist, IT Service Management Objective
To provide strategic leadership and direction for the establishment, integration, and advancement of IT service management and innovation practices across the Michigan Farm Bureau Family of Companies (MFBFoC). To ensure that information technology services and operations align with enterprise goals, support business transformation, and promote a culture of operational excellence and continuous improvement. To oversee the design, governance, and optimization of service management frameworks, ensuring the consistent delivery of reliable, secure, and efficient IT services. To lead innovation initiatives that evaluate and implement emerging technologies, such as automation and...
Michigan Farm Bureau’s Promotion & Education and Young Farmer Departments are seeking a reliable, creative, and motivated summer intern.
This intern would assist in developing and implementing resources that help students learn about agriculture, increase consumer awareness, and grow Young Farmers’ leadership skills. There are also opportunities to work with event planning and shadow other departments.
The intern will receive hands-on...