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Thank you for your interest in the Michigan Farm Bureau Family of Companies. Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, and Gravity Works Design, LLC.
The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company by completing an online employment application for a position shown below.
If you are an Internal Employee please access the "Job Postings Career Center" button from your HRD Barnyard found here.
Not ready to apply? Connect with us for general consideration.
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Director of Human Resources Objective
To develop, implement, and maintain human resources programs and related policies and procedures that retain and attract top personnel at all levels within Michigan Farm Bureau and its Affiliated Companies (MFBAC). To administer a complete compensation package that ensures employee confidence, positions the companies competitively, and meets all legal requirements. To develop, implement, and maintain a training function that meets company needs and desires. To administer a recruiting program that attracts top quality candidates to Michigan Farm Bureau and its Affiliated Companies. To develop, direct and maintain various activities designed to promote and maintain a high level of...
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This temporary position will support the HRIS Administrator by processing and managing employee transactions within the HR system, ensuring the accuracy and completeness of forms, data entry, and electronic employment records.
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Associate Life Customer Service Specialist Objective
To be an effective team member of the Life Customer Service Department. To provide customer service in a prompt and professional manner. To address policy and billing related questions and concerns from internal and external customers on all Life and Annuity lines of business via telephone and email. To process billing account changes, policy changes, distributions, and payments. To provide support and assist in maintaining departmental standards.
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Auto Material Damage Supervisor Objective
To assist the Auto Claims Manager in the application of a team-based approach to the handling of auto material damage (AMD) claims. Oversee the daily operation of an AMD Claims Representatives team, to ensure claims are handled in a timely and efficient manner while delivering excellent customer service. To act as resource and coach to the members of the AMD Team necessary to achieve department and company objectives. To oversee the settlement of auto material damage, property damage and mini-tort claims, and work toward resolution of complex issues and complaints from the AMD Team.
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P/C Customer Service Support Analyst Objective
To represent Property/Casualty Customer Service (PCCS) on corporate and department projects. To assist with the study, analysis, design, testing, implementation, and maintenance of PCCS, corporate, and agency billing systems, programs, and procedures, with a focus on billings and Property/Casualty products. To assist in facilitating training on corporate system functions for internal and field force users. To make recommendations for procedure and workflow improvements, including business specifications and cost benefit analysis. To perform quality control and periodically audit PCCS functions to ensure compliance and accuracy.
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Property Claims Specialist Objective
To assure and be accountable for the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling of large losses, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
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Associate Life and Annuity Marketing Specialist Objective
To serve as the subject matter expert for prior and current life and annuity products and maintain an understanding of tax law and implications on Farm Bureau life and annuity products; to properly advise agents and staff on suitable and non-suitable life sales. To demonstrate in-depth knowledge of the life illustrations and application systems through testing, sales support, and tier 2/3 technical support. To be responsible for the quality of software and systems that are developed both internally and by third party vendors. To participate in corporate initiatives the marketing life and annuity subject matter expert; including testing and test coordination,...
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Manager, Data Governance Objective
Provide enterprise leadership for Data Governance (DG), data readiness for AI, and data protection by translating business needs, operational risks, and regulatory requirements into practical, scalable data practices. To develop strategies and best practices that ensure Farm Bureau’s data assets are well‑understood, fit for purpose, appropriately protected, and responsibly used to support business operations, decision‑making, and emerging technology use cases, including advanced analytics and AI. To partner closely with business and technology teams to embed governance, privacy‑aware data handling, and responsible data use into day‑to‑day workflows, enterprise initiatives, and...
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Senior Executive Assistant Objective
Provides multi-faceted administrative support and assistance to ensure effective use of the CEO’s time and productive interactions with staff and the public. Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people. Manages the CEO’s schedule, meeting preparations, follow-up tasks, and complex travel arrangements. Conducts research and information gathering on behalf of the executive and prepares summaries and reports. Develops positive and strategic relationships at all levels of the organization. Uses discretion, judgment, and knowledge of the organization to...
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Commercial Lines Marketing Representative Objective
To partner with Managing Partners (MP), Associate Managing Agents (AMA) and assigned Multi-line Farm Bureau agents within the sales region to build and execute a proactive sales strategy to grow the company’s market share of commercial business within the region. To work directly with Farm Bureau agents and solicitors to write and retain profitable commercial accounts. To act as an ambassador for Farm Bureau’s commercial insurance offerings for assigned agents within the region. To ensure that Farm Bureau’s commercial products are competitively positioned in the market. To promote effective agent training, development of...
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Medical Claims Coordinator Objective
To provide technical support and act as a contact point for the Medical Claims Unit/Assigned Claim Unit, resulting in proper disposition of claims.
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Data Engineer Objective
To build, manage, optimize, and assist in the design of data pipelines in support of information, analytics, and strategic business needs across the enterprise.
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Senior Systems Engineer (Infrastucture) Objective
To provide technical engineering and support of the Farm Bureau Family of Companies’ Information Technology (IT) Infrastructure components. To focus on installation, maintenance and upgrades on computing systems, storage systems, telephone systems and server systems. To engage in continuous collaboration across multiple IT groups for improved project success. To provide project planning within the IT Division projects. To provide architectural guidance, consultation, recommendations, and problem resolution for all Infrastructure components. To provide training and mentoring for non-senior engineers and administrators. To provide processing and support...
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Agency Services Phone Support Representative Objective
To prepare the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients. To provide excellent customer service in a prompt and professional manner. To provide operator service during normal business hours by answering and taking ownership as much as possible of all incoming calls to the Agency Services support team in a quick and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone and through daily document listings and activities reports.
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Senior Business and Technical Analyst Objective
To analyze the existing or ideal organization and design of systems, including business, departments and organizations, as well as assess business models and their integration with technology. To support the operating efficiency and excellence of the organization through business analysis. To understand customer business requirements and business process management. To elicit requirements from business users, then translate these needs into software requirements. To manage and provide solutions to business ideas, trends and concepts appropriately through technology paths. To influence decision-makers with well-supported documentation. Guide junior analysts and analysis...
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Senior Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To...
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Associate P/C Customer Service Specialist Objective
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy and billing-related questions and concerns from internal and external customers on all personal and commercial lines of business via the telephone, e-mail, and website. To follow department standards of metrics tracked to ensure quality service. To preserve the Customer Service relationship, gather information and improve the overall service.
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P/C Digital Customer Service Specialist Objective
To be a proficient member of the Property/Casualty (P/C) Customer Service Team to provide exemplary customer experiences to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To address policy, billing, and web-related questions and concerns from internal and external customers on all personal lines and commercial lines of business via e-mail, chat, and website. To provide proficient online service during standard business hours by responding to and taking ownership of all incoming chats and tickets from internal and external customers and members quickly and courteously. To proactively research and resolve policy and billing...
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Associate P/C Premium Control Specialist Objective
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide extraordinary customer experience to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To manage and ensure the accuracy of premium-related financial processes within the Property and Casualty (P/C) insurance sector by overseeing the billing, allocation, reconciliation, and control of insurance premiums across personal and commercial lines of business. To follow departmental standards of metrics tracked to ensure quality service. This role supports both internal and external customers by providing accurate policy and billing account...
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CELIC Chief Operating Officer Objective
To direct and oversee CELIC’s operational activities nationally. To oversee policies, objectives, and initiatives for the corporation. To establish the overall direction and strategic initiatives for market growth, profitability, and expansion. To evaluate current and proposed systems and procedures and determine and implement changes as necessary. To lead and coach operational and sales leadership to meet company goals.