Thank you for your interest in the Michigan Farm Bureau Family of Companies. Michigan Farm Bureau and the following Affiliated Companies constitute the Michigan Farm Bureau Family of Companies: Michigan Farm Bureau, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau Life Insurance Company of Michigan, Great Lakes Ag Labor Services, LLC, MFB, Inc., Michigan Agricultural Cooperative Marketing Association, Inc. (MACMA), Cincinnati Equitable Life Insurance Company, and Gravity Works Design, LLC.
The Michigan Farm Bureau Family of Companies offers its employees a well-rounded, healthy working environment, including competitive compensation and benefit programs, personal development opportunities, and an onsite fitness center. Consider becoming a part of this Michigan-grown company by completing an online employment application for a position shown below.
If you are an Internal Employee please access the "Job Postings Career Center" button from your HRD Barnyard found here.
Not ready to apply? Connect with us for general consideration.
Click column header to sort
AMD Claims Representative Objective
To provide an efficient settlement of automobile physical damage losses while providing a WOW! customer experience.
Associate Internal Auditor Objective
To assist Internal Audit management by performing examinations on auditable activities in order to assist all members of management in the effective discharge of their responsibilities by furnishing them with independent reports, analysis, appraisals, recommendations, and pertinent comments concerning the auditable activities reviewed.
Senior Property Claims Representative Objective
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.
Medical Claims Representative Objective
To provide efficient investigation, evaluation and negotiation of Michigan No-Fault and/or Workers’ Compensation (WC) claims.
Associate Financial Services Specialist Objective
To process various financial transactions to support our billing and policy issuance systems. To address questions and concerns from internal and external customers by providing billing account and personal lines and commercial lines of business policy information. To correspond with insureds, outside collection agencies, debtors, and Farm Bureau Insurance agents, while utilizing professional customer service skills. To work closely with Customer Service to resolve billing or financial related issues. To process write-offs and reverse write-offs on policies as needed.
Michigan Farm Bureau's Family of Companies has an ongoing need for temporary office workers who are interested in working in our Home Office located in Lansing.
If you possess basic office skills and keyboarding experience, you may be interested in opportunities with us. Work schedule and hours may vary.
Senior Casualty Claims Representative Objective
To provide efficient adjustment, processing, and settlement of casualty claims, including large and/or complex casualty claims consistent in accordance with established adjusting procedures while providing a WOW! customer experience and also controlling loss and loss adjustment expenses.
Investment Reporting Analyst Objective
To provide analytical and technical support, specializing in investment reporting, performance measurement, credit reporting, and financial analysis, for Farm Bureau Life Insurance Company of Michigan, Farm Bureau Mutual Insurance Company of Michigan, Farm Bureau General Insurance Company of Michigan, Community Service Acceptance Company (CSAC), Cincinnati Equitable Life Insurance Company (CELIC), and Cincinnati Equitable Insurance Company (CEIC) to assist Investments Division management in maximizing both quality of and return on investments within the guidelines of the annual investment plan and the provisions of the investment policies.
P/C Customer Service Specialist Objective
To work as a member of the Property/Casualty (P/C) Customer Service team to provide excellent customer service in a prompt and professional manner. To address policy and billing related questions and concerns from internal and external customers on all personal lines and commercial lines of business via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution, and invoicing using 100-plus cash accounting reports. To train and provide support and assistance to the Associate P/C Customer Service Specialists. To preserve the Customer Service relationship, gather...
County Administrative Coordinator II (Saginaw) Objective
To help build and maintain an active and growing county Farm Bureau through encouraging member involvement, as well as supporting county committees and leadership. To assist the county Farm Bureau in developing and supporting successful Farm Bureau programs and services that meet the needs of the members. To update the county Farm Bureau website with member written articles, county program details and program pictures. Manage county social media outlets and create a social media strategy. To maintain accurate and efficient office and financials records for the county Farm Bureau.
Associate P/C Customer Service Specialist Objective
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing billing account and/or all personal lines and commercial lines of business policy information and solving problems or errors via the telephone, e-mail and website. To process billing account changes, process payments, and handle the manipulation of $2,000,000 to $3,000,000 cash allocation, distribution and invoicing using 100-plus cash accounting reports. To preserve the Customer Service relationship, gather information and improve the process from wherever the...
LiveChat Customer Support Representative Objective
To support customers as an extension of the Home Office by providing online service, quotes, and sales to existing and potential clients. To provide exceptional customer service in a prompt and professional manner. To provide online service during both standard and after-standard business hours by responding and taking ownership of all incoming chats and tickets from Farm Bureau Insurance customers and members in a quick and courteous manner. To proactively research and resolve policy issues and online account technical grievances, while documenting activities and reporting back to agent offices. To promote additional coverages for customers when appropriate.
Agency Support Analyst Objective
To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system.
To be an effective team member of the Life New Business Department. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters.
Michigan Farm Bureau’s Promotion & Education and Young Farmer Departments are seeking reliable, creative, and motivated school-year interns.
These interns would assist in developing and implementing resources that help students learn about agriculture, increase consumer awareness, and grow Young Farmers’ leadership skills. There are also opportunities to work with event planning and shadow other departments.
Interns will receive hands-on training and support from their managers and company mentors. Managers work with interns to identify and develop personal goals and improve their own desired skills.
*NOTE: both in and out of office work might be required at the Farm Bureau
Center/Warehouse in Lansing, MI....
Inside Group Health Customer Service Support Specialist Objective
To promote, support and enhance the effective sales and servicing of group health insurance offered by Farm Bureau Health Services a division of Community Services Acceptance Company (CSAC) (aka FB Partners Group), a brokerage agency. This role combines a high-level customer service with administrative and operational support in quoting, onboarding new groups, servicing existing clients and managing renewals. To provide support to the Group Health Inside Sales Agents, external Farm Bureau Agents and other health insurance partners.
Associate Client Product Development Property/Casualty Specialist Objective
To organize, plan, and manage the development, implementation and maintenance of designated Farm Bureau Property/Casualty (P/C) products with complimenting FB Partners products and provide information and materials necessary to support a professional multi-line Field Force. To support the development, implementation, and maintenance of Farm Bureau’s P/C corporate initiatives. To serve as a subject matter expert for designated property and casualty lines of business.
CELIC Policy Services Representative I Objective
To be an effective team member of the Life Customer Service Team. To provide excellent customer service in a prompt and professional manner. To address questions and concerns from customers by providing account or policy information and solving problems or errors. To process policy changes and payments. To maintain most reports and tasks.
Manufacturing Market Specialist Objective
To build and execute a proactive sales strategy to grow the company’s market share of light, small and artisan manufacturing class commercial property/casualty (P/C) businesses. To build a comprehensive program for light manufacturing accounts to include cross-divisional disciplines such as risk management, claims, underwriting and actuarial. The program must be built from the ground up with no available company resources. To work directly with Farm Bureau agents and their teams to write and retain profitable manufacturing accounts. To create and maintain a comprehensive sales and service materials program, reference content and training modules specific to...
CELIC Executive Preneed Marketing Representative Objective
To attain profitable production from appointed independent agents and funeral homes. To provide a forum for agents to present company related concerns and suggestions. To assist agents and directors in managing and maintaining good books of business to maximize profit potential. Appointing (recruiting) plays a big role in this position, followed by proper training, and motivating funeral home to write business.